This Panera was a disaster the afternoon I visited.
-4 out of 6 order kiosks broken
-extremely slow service
-forgot one of our cafe drinks
-burned panini
-women's restroom was filthy (paper towels everywhere, out of toilet paper in one stall, water? all over the floor)
-watched an employee take out the trash and spray garbage water all over the floor and a table and chair, which was indifferently wiped up with a single towel
Best to avoid this one.