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  • I've never felt more devalued or under appreciated as a patron in my life. I've been to 1410 many times and have had nothing but great experiences--which is why it's always been my go-to as an out-of-town patron. The waitresses at 1410 used to take the time to build rapport with their customers--shaking hands and introducing themselves. This was my experience for the past 4 years. I was reminded tonight that all good things must come to an end. The service was terrible! Our waitress was standoffish from the very beginning. A guy who works for the pub (who took on the persona of a night club bouncer) came over to our table about an hour in and reminded my friend the dress code kicked in at 10:00 and that he would have to remove his hat. He didn't introduce himself--ask us how our night was going--it was simply "take off your hat". It was very evident we didn't fit into the night club atmosphere they were trying to create. In spite of the poor service, my friend and I decided to take the high road and leave a great tip (as our waitress still worked hard). She didn't even acknowledge the tip--or wish us a good evening (she simply walked away). I will never step foot in this establishment again. The personalities and genuine service is what made this place great. Both were glaringly absent tonight.
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