I cannot say enough good things about Bill's service. I emailed him through Yelp and he got back to me right away. I locked myself out of my house and needed to get in to take some medication and he was willing and able to get me in asap. He was very friendly, professional, and reasonably priced. He went out of his way to call back the next day to make sure everything was working well and see if he could track down a rare part for my door lock. I will recommend him to everyone!