I have used this airport many, many times in past 10 years. I am happy to see that it is progressively getting better in many ways ( directions, signage, and security gate personnel are the nicest in any airport I have ever been in. Very respectful and professional as well as kind. I give it a 10 because in ten years of flying in and out of this airport I have not had one issue nor has any of my children. Thanks SkyHarbor!!