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| - So, 5 guys just opened this location a few weeks back and I figured I would check it out. I've eaten here twice now, sheerly out of the fact that its in the same shopping complex as my office.
In the two times that I've been here, I've gone with the same thing-small cheeseburger with some toppings on it. The burgers are better then I remember when I first tried 5 guys a few years ago, which is better then the first time I went back when I lived in Mesa. I didn't have a good experience dining there and haven't been back since. Until now.
I will say the burgers are better then I remember. But, overall, I'm just not impressed with them as a whole. Here's why:
For starters, I find them to be ridiculously overpriced. I got a small pop and a cheeseburger and it was $7.42. No, thats not horrible, but all my co-workers and I agreed that they are expensive. If I had gone with a full meal (meaning gotten the fries) it would have cost me well over 10-12 dollars. That's for a small cheeseburger! No combo meals here, everything is a la carte.
Secondly, the wait both times has been tremendous. The first time I waited almost 15 minutes for my order! Today the wait was about the same. There were 10 orders ahead of us, and we were all in a rush to get our food. I know it sounds crazy, but they seem to have a big grill with lots of people working behind the counter, and they seem to make the burgers as their ordered, but in batches. I can't understand how they can get that behind. I mean, there's a guy standing there making like 10 burgers at time, and like 3 or 4 guys on the grill. Why the wait then?
Thirdly, everything comes in a brown bag. Even if your dining in. I don't get it. Why can't I get a plate or something? Especially if I had gotten fries, it just seems like a weird way to eat and serve food.
Lastly, the seating here is okay, but when we were there during a rush, there was a limited about of tables. There were 4 of us and we were unable to dine in, so we got our food to go. They have a mixture of high bar stool type tables that seat 3, and some 4 tops for seating as well. If the place was busy, like it was today at lunch, there really wasn't a place to sit for all 4 of us. Not a huge problem, but it did damper our experience there as we were all hoping to dine in and sit together.
On the upside, they do have peanuts galore for you to snack on while your waiting, and one of those really cool pop machines that has a million different flavors to choose from.
Overall, its just okay. I'm not unimpressed, but I'm not over the moon about this place either.
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