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  • My first impression of Dr Kerr was she was friendly and easy to talk to, but that was just for the first establishing appointment. It went downhill after that. You are pushed to see a medical student and then they take forever to get your history, then they go out and relay everything you just said to Dr Kerr who then comes into the room with the med student and stands with her back against the door with her hand on the door knob. I kid you not! She listens while the student gives you the diagnosis or plan and interjects only if you ask and she is out the door before the student is done talking so you don't have a chance to ask her any questions. The first time this happened I thought well she must be really busy, but it has happened at EVERY appointment. I then learned that I had to say "WAIT I have a question" before she could escape the room. It is awful When you do that her answers are short and she answers with the door open so you feel rushed. You feel like you are wasting her time. It is very poor professionalism and I expect more from a doctor. Her office staff is horribly unorganized. I had asked several times for my prescription refills to be sent to my mail order pharmacy, but they never made it. Even after calling and going in to the office. I have since changed to another doctor.
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