I am BEYOND irate with this business!! They just charged me $59 for an UNAUTHORIZED monthly membership. They apparently kept my debit card account number from my last visit and signed me up for their membership WITHOUT my signature or permission. I made it VERY CLEAR at my visit that I did NOT want a membership and that I would come in and sign a contract if I wanted a membership later on. Apparently a manager signed me up WITHOUT A SIGNED CONTRACT (I'm assuming it was probably to meet an a monthly quota....since it happened at the end of June). These sales people are ruthless-- beware!!!
I will NEVER visit this place again. Hand and Stone is less than a mile away and there are several options for reasonably priced & resort/luxury massages in this area that practice honest business processes. What a shame.
FOLLOW UP: I sent this Yelp review to the management and GOT NO RESPONSE! They did refund the money that they stole from my checking account, but it was MIA from my account for a solid 3 weeks. I still haven't been back and enjoy the many massage options in the area. AVOID THIS PLACE!