I've been a long time customer online for this Pizza Hut on Desert Inn in Las Vegas.
Finding out they cancelled my order after almost 2 hours of waiting...????
This is what happened: I made another order for work and waited for over an hour. I call over to the store and they say I came up as a "new customer" and called my HOME phone in which nobody answered and so they cancelled the order. I asked them if I was getting the money back into my account and they told me it would take up to 5 business days and the order stays cancelled. I ask if he would just order it for me in which he does but not with the 20% discount advertised for the online order. He said it was no fault of theirs but I would be out the money for the last order, pay again over the phone and then could NOT get the 20% off I was originally trying to get. WHAT A RIP OFF!!!!
Pizza came way late and delivery guy waited for a tip. I told him it was on my account and Pizza hut is holding it for 5 days.