Great sales pitch, part of the pitch was blinds were made locally so they could be ready to install in 2 weeks instead of the other competitors average 4 weeks, we even accepted a 3 week time frame when we called to add 1 more shutter to the order. This was one of the main reasons we went with this company, it certainly wasn't the price which was ALOT higher than the 3 other estimates we had. After 4 weeks and not hearing again from them since I gave them over $2,000.00+ down payment , I called for a update into the "5th" week ! I was told I would hear back in a couple of days on Saturday then maybe shutters would be ready the following week "6th" and then maybe schedule a install appointment ! She wouldn't commit to any date or comment on the progress of my shutters. I wanted to beat the heat that is coming, over a hundred here in Las Vegas but that's not going to happen. As it stands right now I am sorry I went with this company , I am worried about how good Their shutters really are since I have been lied too about when I can expect them, and makes me question about quality, installation, and if they really will stand by their warranty . If situation improves I will update my Yelp about this company.