So my dishwasher broke on June 10 of 2015, it is now been a month and still no resolution, I'm renting this property and definitely wouldn't choose "All Desert Appliances" but I had no choice and that's what the home warranty chose. I had the first tech come out he took over 2 hours to say what the problem was, he said the pump was out and is going to order a new one. This was on a Saturday, I called the following Friday and ask the status of where the parts are? The lady on the phone said she would call me back later in the day bc at the time she wasn't sure, of course she never called back so I called the following day the guy I talked to said the part was still on order but he would schedule me for that Wednesday between 12 and 5. So I took an early day at work and waited for the tech, 445 rolled around and still no one has called, so I call the main office and ask them for a status they said the tech car broke down and he wouldn't be able to make it (thanks for the call guys) and I would have to reschedule. Already mad I said lets do it on Saturday, on Saturday and new tech comes out with the part that the other tech ordered, of course to add insult to injury the part that the other tech ordered was the incorrect part. The new tech put in the order for the correct part. Once again I called the following Friday on the phone said that the part had come in and that we could schedule it for Monday between 8 and 12, well I just got a call from the main office and they want to schedule me for later this week I asked him what about today appt. and he said I was never on the schedule. I don't understand how this company like this stays in business hopefully sometime next week I can get my unit fixed cuz now been over a month and it's just stupid to deal with people like this hope this company goes out of business for such stupidity. IF YOU HAVE A CHOICE!!! DO NOT choose these guys because you be sadly be disappointed.