I too chose moving simplified because they were so nice when setting up the move and a great price. I was moving within the same neighborhood and this was my first attempt at using professional movers. The whole move took around 12 hours. I really thought it would have been so much faster.
I scheduled 3 movers because we had a lot of furniture and wanted them to disassemble beds as well. The movers didn't come prepared. They didn't have enough plastic wrap to wrap dressers and other furniture. So they started putting packing tape to keep drawers closed.
Also didn't have a hand truck to move appliances which resulted in a dropped and damaged washer. Aside from the washer drop, a tv stand leg was busted and walls were dinged in several places. These things happen, I understand. However just like the other review, it is very very hard to get anyone to answer the phone after they have been paid. I paid $85 for a repairman to come give an estimate, and I was told by the owner he would only be able to pay a little more than $100 toward the 650 repair cost. Even though I didn't ask for wall repairs or repair to my tv stand.
At this point their voicemail box is full and they aren't answering my calls. Now I have to consider legal action. Wishing I had just moved myself... Beware of this company...