I was given a coupon to use for my new house! So I have only used it once, but I have some things to say: Booking online has never been so easy and you can update up til 24 hours in advance and they also text you day of your appointment and the cleaner communicates to you through text if you are away and they are done early or what not. That was great to have! Now in regards to my cleaner, Brittni, she was early and prompt. She had everything ready and she got to clean a vacant home but an older home, so there was work to do with all the wood cabinets and floors and bathroom etc. She was very friendly and assuring on time approximates for a vacant home such as mine since I would not be moving in until the next day. I will be using Brittni again and from here on out.