It was a little bigger than I expected after reading all the reviews, didn't get to see anyone (as expected) but hey what do you expect? they had some cool stuff inside, there was no line, and the staff was pleasant. It's exactly what you would expect from a pawn shop that is famous. Prices are out of line on most things, but what pawn shop isn't? That is what negotiating is for. All in all it was a cool place to see. (I can tell you that seeing the place kinda takes some of the magic out of watching the show. They have a lot of stuff to buy in the gift shop. I thought it would be funny to buy a bobble head doll then immediately try to pawn it. turns out they really aren't worth as much as they sell them for. :(