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  • I guess the gal at checkout was having a bad morning? When she came over to check me out after a different clerk was finishing up with the guy ahead of me, she started by telling the other employee how much she "hated" another guy there, my assumption was a co-worker. Ok sure no big deal, not my business. But it never improved from there. She was rude, unpleasant, and seemed genuinely put out to be working. She asked if I wanted the milk bagged. My reply was "Yes, please." Her reply was a huff and a sigh. It was the same huff and sigh she used on the people waiting at customer service when she had to use the intercom to get someone over to staff the customer service counter. Who knew that everything, from a fellow employee, to bagging milk, to pushing an intercom button would be so obviously annoying to her at 10:20am on a Friday! I felt almost like apologizing for helping to sour her already cranky mood, but I decided instead on a polite and perky "thank you!" when she finished my transaction, to which she replied "uh huh, theeeeere you go." I'm sure I'm off trend on customer service, heck I only worked CS for about 20 years myself, but I guess thanking the customer has gone totally out of vogue in some circles in Ahwatukee. Usually when I thank an employee for the service they provided, the stock reply is a curt "no problem." (McDonald's, both in the Foothills and at 40th and Chandler, are notorious for that one.) "Theeeeere you go," was definitely a new take on the idea that they have somehow done me a favor I wasn't necessarily deserving in spite of having spent money at their place of employment. Aside from asking about the milk, it was the only thing she said to me from beginning to end, so I guess it could have been worse. Good news is I almost never come to this Safeway, I was in the Foothills already and it was just on my way home. I live about 4 minutes from the Safeway at 40th and Chandler where at least the staff is always courteous and polite.
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