Ill give this place 3.5 stars , but yelp doesnt allow half stars.
Can't expect this to compare to a sauna in Korea or LA, but there are a few things that annoyed me about this place.
1) You need get change from the front desk for pool but the sign clearly says you can get it from the snack bar. An employee countered that no cash is held at the snack bar (I assume because payment of goods are linked to your key number) , but then what's with the sign?
There is no sign that says that pool cannot be played after a certain time . I was told I couldn't play despite the fact that all the lights and TVs were on playing ( at full volume no less).
2) The snack bar should have extended hours...a couple of customers who came late were disappointed that they couldn't eat even though it wasn't THAT late (midnight) . perhaps last call (2 am) would be a good closing time?
3) The cold room stinks. A reviewer said he saw mold , but another reviewer claimed it was a burnt mark. I didn't scrutinize the room because I read the reviews after the fact , but I will say it did smell like mold. It stank so I left almost immediately. And the cold rooms in Korea are a lot colder...near 0 Celsius or below. I think the fridge wasnt working properly.
4) They charge extra for using your credit card; almost $3 more per person for the entrance fee.
I also suggest the place get rid of the exercise machines (which I'm sure are hardly used)and install some coin-op massage chairs. I suppose they're afraid it'll cannilbalize massage sales , but they're really not comparable. If people want a real massage , they'll pay extra for it.
If a better one is built in near K town (finch) it'd make a killing. Nonetheless , it was good enough that I would come back.