Bill Parcells the former NFL coach once famously said... "You are what your record says you are." And that is how I would describe Tru Burger 3 -3.5 stars. C+ to B-. Having read many of the reviews after they opened it was obvious they needed time to work out the kinks. Recent reviews seemed to be improving so I decided to go for happy hour at the bar on a Monday. When I sat down there was nobody else in the bar. Service was good. Bartender was on point. Speed and food however are still an issue. I ordered the Buffalo Chips and they are very good. Right amount of buffalo sauce and ranch to the amount of chips, and a generous amount of blue cheese crumbles on top. The problem...the chips took almost 30 minutes to arrive. I asked the bartender if I had ordered them or not I couldn't remember. I followed it up with the BBQ Burger. It was fine, 3 stars maybe. The burger comes with bacon, bbq sauce, cheddar cheese and onion rings on top. The weakest part of the hamburger was the meat itself. The patty appears to be pre-formed like Costco. Not great flavor. Sweet potato fries are good.
Overall, some good, some bad. Just about what their record says they are.