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  • Couldn't disagree more with the positive reviews. College student employees who seem to live by the "never trust anyone over 30" motto. Hey, I was there not that long ago! Really poor customer service. It's winter, I know, but I don't know if I've ever seen a smile from an employee there. Horrible sound system there. I haven't seen a movie where I thought the audio was at the right level there. It's not just volume, but overall acoustics and, what sounds like, speakers that have seen (heard?) better days. I'm sorry, but to go complain to a manager, you miss part of the movie, and honestly, you feel like a dick. Recently asked a girl: hey, if the sound is bad again, can I just leave and get my money back? She basically said: no. Come on, that sucks. Seriously, call me a fool, but I've suffered through Gravity, Birdman, Wild, Whiplash, et al, with poor sound - I think I deserve to be reimbursed for at least one of those! I know I sound like an old man, but I'm just a 35 year old dude who likes movies where I can hear the dialogue, decent sound, mixed with just a smidge of an attempt at customer service. Also, this is a college town. Why have they done nothing to make this theater more interesting?? Never again. How's the saying: "fool me five times. I'm an idiot?"
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