This was my first time going to a foot spa so I guess I didn't really know what to expect. The lady was pretty nice and I felt comfortable at the beginning. I was not expecting them to massage my whole body. I am pretty familiar with some techniques of reflexology and honestly I don't think the guy knew what he was doing. The focus should have been on my feet and it honestly kind of hurt. Felt like he was digging his nails into my toes and pressing the wrong places. The rest of the body massage was okay until my shoulders he just dug his elbows into my back and neck area. I finally had to tell him to be more gentle. I was actually kind of looking forward to the end because I just couldn't relax with how rough he was on my body. He finally finished and when I went to pay the lady she told me 20 bucks which I gave her 25. I think a five dollar tip is what he deserved and she pulled out this paper and pretty much made me pay a larger tip. I probably wouldn't recommend. I'm sure there are way better spas.