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| - 4/4/18 updating review because customer service is crap now. Wasn't receiving loyalty points and repeatedly told several of the young ladies that work here. They look at me like I'm a bother and offered zero resolution or care. I heard other customers complain of the same problem. I later heard from another employee, young guy, that is the ONLY one that is ever any good that they are making sure everyone's trained properly. They weren't entering the loyalty number (your phone number) correctly. Tonight I asked if she wanted my number and she literally said "you can just scan it yourself when the ticket comes out" and again looked at me like I'm the problem here.
Same girl another time I was here was so rude to another customer that told her that the bowl wasn't made correctly. Again just stared at her like she was the problem. Didn't offer to fix, remake, refund, anything. I believe they were remaking the bowl but the girl never said a word until the lady started to get upset.
They are good but too expensive for such crap service and bad attitudes.
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I think the bowls are delicious but I also tend to like healthy simple foods. My husband isn't a fan of the bowls but likes the smoothies and juices. They have a pretty good variety of paninis, juices, açaí bowls, smoothies and a small kids menu. The grilled cheese panini on the kids menu is good and I'm always stealing a bite of my kids when they get it.
The food is a bit pricey , bowls are $10-$15 and juices are $6-$8. But the quality is great and I feel you get what you pay for.
The place is always clean, been here about 5 Times now, and never anything dirty or out of place. The staff are all extremely friendly and will gladly tell you their favorites from the menu or describe an item for you.
You may have to wait 5-10 mins but they are making everything fresh in the back.
I only give four stars because it seems too expensive but perhaps I'm not aware of the full cost of the products offered. I recommend coming here if you want something completely fresh and healthy. lol
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