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  • The bait and switch is alive and well at the Luxor. First time as a guest and the last. Not a horrible place, but it felt like I was getting scammed for what clearly is a very average hotel at the room level. I got a Groupon for 4 nights at the hotel only to find that hidden parking, resort fees, and taxes added up to an additional $170+ to my "deal" more than doubling the initial cost of my "deal" reservation. Seeing that I only went there to get a cheap room as I was away from the resort all day, the resort fee was a complete extra expense loss. I spoke to a very long term Luxor employee on the casino floor for a few minutes about about my experience and they said that the Luxor has become a bait and switch resort. Their words not mine. They said 20 years ago it was never like it is today. Check in took about 30 minutes as the front desk was clearly understaffed. The people at the desk however were very professional and nice. As for the 7th floor west tower room, not the best. No fridge, noisy AC, and a shower with a water saving head that at best spit (HORRIBLE!!!!). Furniture had broken/chipped legs and the curtain in my room was torn. My room had an adjoining door and in the next room, teenage kids were apparently having a wrestling free-for-all that could be heard in my room as if they were in my room. Almost made a call to the front desk but apparently the wrestling matches ended at 11:00pm. The added touch of the maid leaving dirty cleaning rags in my room was a nice touch on day 3. I stayed at Eastside Cannery Casino on the same trip (thinking that place would have been the downgrade) and I can say the cleaner and more comfortable room and experience was clearly much nicer.
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