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  • First, I did not know it was a chain restaurant. That is a positive thing. Second, the decor and the menu are one of the best in our area, and definitely the best Italian. I love Italian food, and have waited 17 years for a good Italian spot in the Ballantyne area that was good and affordable. I am pleased. Third, and most importantly, perhaps - we have had GREAT service all four times we have eaten there. Every wait person has been very attentive and has had good people skills. Beyond that, Amanda, one of the managers, has come to greet us every time - even before she knew us. We came once on our anniversary, before we were regulars, simply mentioned we were celebrating, and were presented with a free dessert. I consider myself fairly snobby when it comes to food and wine (it's almost impossible to get 5 starts from me), and I have been quite satisfied. Decor, ambience, food, and people. Everything is wonderful!
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