The shaved ice was soft and delicious. Both of my kids wanted cherry so I ordered two kids sizes...big mistake- should have gotten one to split- it was huge! There is lots of syrup. For my taste, next time I will say light syrup. The dole whip was so good! This is a great place on a hot Vegas day. I took one star off because they really needed three people working- two behind the counter and one cleaning up tables and straightening up. When a table became available, we had to wait a while to get it cleaned since the two nice ladies behind the counter were busy with other orders. They could also use a couple more tables.