Ive been a customer for 5 years + and wont be going back after today.
Ive experienced some snuffy attitude from both the owner and 2 particular staff members on more than one occasion but brushed it aside due to how convenient it is to run in and pick up what i need sometimes (i live close). However, todays aggression due to me returning a possible moldy bag was not warranted. I felt attacked and unappreciated. No apologies , no discussion, just some huffing and puffing. Even if i was wrong about the mold, there are more democratic ways to handle such situations particularly considering the item was only 8$ and i had spent a few thousand over the years at their store...
The owner wouldnt even look at me, he was talking to me through his daughter (the only friendly staff member) and all 3 of us were a few feet from each other...
To top it all off the quality is not the greatest for some items and their prices are the highest you will ever encounter.
Im just dissapointed i didnt stop shopping here sooner, oh well lesson learned.
Oh and some of the advice given as other posters mentioned is clearly wrong...