I called and was told they would be there in an hour. I waited 2 hours, called again, no answer. Another hour, called again, no answer. Another hour someone shows up. He couldn't install the serpentine belt, said I had purchased the wrong one. I told him what to do and had to help him. So we got the belt on.
He was 4 hours late, spent about 5 to 10 minutes, I had to tell him how to do it, I had to help, I paid him $85 (up front by the way), and he left without even offering to put my tire back on or anything.
Not a good experience.