Do NOT rent from Payless Car Rental. We declined all optional services and Yolanda at the front desk had us sign the rental agreement. We were charged with the RSP which she apparently put on the agreement under all the other declined services. After arguing with 'customer service', we are stuck paying the RSP. We have had AAA service for over 30 years and of all the optional services why would we have agreed to that one?! No use arguing with customer service because they don't care.