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  • I'm pretty sure this review is the best way to thank Jeff, Mike and the whole crew at Professional Brake Service. They put the "family" in family owned business, and I felt like family from the moment I spoke with Jeff on the phone. My car had recently failed an emissions test and I needed to have it fixed so I could register it. My first thought was "this is going to cost a bundle of time and money by bringing it to Honda West, who incidentally had just serviced my car 2 weeks earlier." Then the idea popped into my head to Yelp Honda West and see what others were saying about them and their competition. What a revealing decision that turned out to be as Honda West has a 2.5 star Yelp rating and many of the poor reviews reflected my own experience. When I searched the competition I came across Professional Brake Service with a sterling 5 star Yelp record and phrases like Honesty, Integrity, Stellar Service, etc. in the various reviews: Phrases i might add that are not indicative of most auto repair companies including my dealership, Honda West. However, the reviews don't begin to do Professional Brake Service justice. I spoke with Michael in the lot and advised him of the issues I was having and in no time he had the car on the scope checking the sensors while I took a seat inside and spoke to Jeff briefly. Michael came in within 5 minutes and invited me into the garage to view the scope results that read that everything was functioning normally. He told me that by driving my vehicle I must have reset the sensors and since the check engine light was off it would be a great time to go get a smog test. But before I left, I told Jeff about two other issues dealing with my brakes and Michael showed me what the problems were and fixed them in less than 10 minutes. Most surprising was the fact that there was no charge! It would have set me back $250 at Honda West for them to scope my car and do the little fixit stuff Michael did for free and it would have taken them all day to do it. My car passed the smog test and is again registered thanks to Jeff and Michael. I am due for a 120,000 mile service and I am definitely having it done at Professional Brake Service, in fact I am bringing my car here for all my future automotive needs. You guys ROCK!!!
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