Heartbreaking for me to write this review because I ate at Rachel's kitchen at least once a week, but what happened today was unacceptable. I ordered the Cobb salad to go and got it home and ate most of it and see a beetle inside of it, STILL MOVING. It was the most horrifying dining experience I have ever had. If it had been any other mistake I would be able to look past it being that I have had so many good experiences here, however I'm just disgusted and probably won't be eating out every again! Didn't know stuff like this actually happened! They gave my boyfriend who returned the salad a $20 gift card but I still will not be back
UPDATE: THE MANAGER OFFERED US WHAT WAS SUPPOSED TO BE A $20 GIFT CARD - WE TOOK IT TO ANOTHER LOCATION IT WAS NOT A GIFTCARD AT ALL IT WAS A "CLUB CARD". THE MANAGER LITERALLY SAID "YOUR NEXT MEAL IS ON US." and said there was $20 on the card. What a liar!!!!!