We got our little 6 month pup here last week. It was a pleasant experience. This tall white man (I didn't catch his name) was very knowledgeable with all the dogs that were there. The kids picked out a few dogs they wanted to meet-- and the guy told us it wouldn't be such a great fit because of their temperament. He suggested a little 6-month angel... we were hesitant but once he brought her out it was an instant match! The kids absolutely adored her and I fell in love! We adopted her right away! The adoption fee was reasonable and they were very informative. They made sure we were set to go and even sent us home with little bags of dog food. They have boxes of toys and leashes, they told me to grab as many as I wanted-which is super thoughtful. Such a great experience!! Adopt, don't shop! You'll be glad you did.