I dropped my iPhone a few days ago and needed the LCD and glass screen replaced. I did a quick google search and Batteries Plus Bulbs popped up with a "schedule now" option.The website had times available for the same day and the cost was listed on the website. Everything was very easy and transparent. There was very little waiting involved. I waited maybe 30 minutes. The online scheduling also offered a $10.00 off coupon. They also replace and/or repair cell phone batteries, speakers, vibrate, and the charging port. I was so happy about the convenience and service I received during a very stressful day!