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| - horrible service and food. i placed a delivery order and was told it would take 30 minutes. it took almost 2 HOURS to get my food!! ridiculous. what if i wasn't going to work that late and i had paid for it already? when i called to see where my food was, i got a litany of excuses about them being backed up, lost driver (delivery was going downtown - not complicated), etc., etc. uuuh, not my problem. you're running the business, remember? you're supposed to do what it takes to deliver on all levels - e.g. hire more staff, get knowledgeable drivers, get a GPS. i pay you to make and bring the food in the time stated, period. if they were a little late, no problem, but 2 hours is UNACCEPTABLE!
of course, by the time i got the food, it wasn't hot, wasn't good, and certainly wasn't worth all the trouble. when i made a big stink about it, they offered me a deal the NEXT time i ordered. yeah, as if i'm going to go there again.
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