This was a special event that we were looking forward to for a few weeks. One week prior, i went online to change our reservation from 6 to 6:30. I received s confirmation email immediately. When we showed up right around 6:30 the hostess (talker one with long get hair) copped an attitude telling me that our reservation was for 6. I showed her the confirmation for 6:30, which she begrudgingly agreed but qualified that i "must have changed it on the web...". That was a bad way to start out out celebration dinner. I told the maitre he graciously apologized.
Maria was our very attentive server and the team supporting her was well coordinated. Except for the rude greeter, everyone used appropriate "Ritz Carlton" language and backed it up with very good service.
Oh, the food, Well it was top shelf.