Management and staff are the best!
They bend over backwards to make your experience positive.
A great place to study and hang out in a nice intimate setting or grab a quick "pick me up" in the afternoon. I love the cinnamon sugar bagel clusters. (I highly recommending splitting the chocolate chip coffee cake between 3 people to cut down on the caloric intake!) Plus they have fresh brewed black iced tea, and as anyone who has read my reviews knows, I am always on the hunt for amazingly tasty and fresh iced tea.
Outlets are more accessible than the University street location which is always a bonus when studying for long periods of time. And it's in a great spot to grab something to eat right before you need to hop on the interstate to rode trip.