As a 4-5 year client of Dolce at two locations, I'm not happy about having to give up on them.
I hope they haven't overextended themselves with the new location. They won't be around more then a few years if they don't figure out how to reduce turnover of stylists. Doing away with the discount for client inconvenience due to said turnaround was a big mistake (if that's even true, as I was told.)
My last and final visit there last week I had about the 8th new stylist, after being told the previous one was on extended vacation. She got me off to herself in a corner of the wash basin room and just brutalized my scalp. I was so thrown emotionally I didn't even say anything. Then she had the nerve to admonish, "Now I'd better see you here again in 8 weeks!"
And they are quite expensive!
Hint: The customers keep you guys in business, so they are your employers, the clients are not your flunkeys.