I set up an appointment through phone a week before. My appointment was at 2:30pm. Came in before the time and signed in. Some people who just walked in were entertained before the ones who had appointment! What kind of a system is that? What the hell is the use of an appointment if you have to wait for over an hour???!!! Now I was told my appointment is not in their system even with a confirmation code! Their system is all screwed up! Service sucks!! Wasted an hour and a half of my time here! Useless!
Might as well just have everyone walk in!!! Next time I'll try another branch. Maybe it won't be as dismal as this one!! I'm walking out.