Our office eats here often and the food is normally very good. Because this location is busy we pick up instead of eating in. Today was not so good. Soggy limp sweet potato fries that were obviously put in the cardboard carryout container under cooked and hot. The issue is when I called to get them to make it right all I got was excuses from the manager. Then the only option he would give me is to come back in again tomorrow since we didn't want to drive back over just for fries. Lacking in the basics of customer service.