About: http://data.yelp.com/Review/id/xJwAJuS1xZdD9ECwPe0GqA

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About: http://data.yelp.com/Review/id/xJwAJuS1xZdD9ECwPe0GqA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-09-18 00:00:00 (xsd:dateTime)
itemReviewed	Banner Urgent Care
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	It was after normal business hours on a weekday, and I needed somewhere to take my 4 year old to confirm my suspicions about him having strep throat. Normally, we go to he's pediatrician but his suffering couldn't wait until tomorrow. I used the yelp app, and sought out this urgent care based on the reviews and the incentive that said if I "checked in" I would receive a voucher for an "in-house prescription". Done. So I buckled up the kids and drove over, checked in and the nurse practitioner confirmed that he would need antibiotics to fight off his bacterial infection. She asked if I wanted to have them fill his prescription there. Sure! That's convenient! I even told her that I had this voucher from yelp, and she said I could show it when I checked out to redeem it. On the track to a five star review so far.... Then... I get to the check out desk and show my voucher, and the girl tells me that because I had been to their urgent care before (once 3 years ago) I was not eligible for the voucher. She was firm on this and didn't bother to get a manager, or show any concern at all. It wasn't as if I had already used this voucher and I was trying to double dip or abuse the system. I felt like I was doing them a favor by checking in, promoting their business and was prepared to write an outstanding review after my appointment but then they blindside me with this awful ending. And for that reason, I will make a point to never return to this dishonest urgent care. They lure you in, and then don't follow through with offers they extend through the very app that consumers use to rate them! Unreal that when it came down to it, customer service is NOT their top priority.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Danielle

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