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  • BUYER BEWARE!!!! SCAM ALERT! FYI. A 4 wheel computer alignment should be under $100 complete.( that includes caster, camber and toe). This is and has been the industry standard. This company tried to charge me an additional $115 to make adjustments to the caster and camber on top of the regular $70 service. I took our 2010 GMC Acadia in for a 4-wheel alignment. Our car drove "fine" but had a slight shake at 75mph and the steering wheel was not exactly centered. On their service price board they had the alignment listed for $69.95. But they were offering a special for the month of February for $59.95. After waiting for two hours, the service writer came to me to inform me that the "alignment needed caster, camber and toe adjustments. And for the $59.95 they would do what's called the Toe & Go(just the toe adjustment) But, if I wanted the other adjustments done, that I will be charged an additional $115". To say I was irate would be an understatement. The tech then went on to tell me to "call around" and that I would find ALL shops do this and all of them have this provision in their "fine print". I asked where is Fletcher Automotive's "fine print"? Well, he had no answer for this and agreed to do the entire alignment for the posted price. The bill came out to $66 and some change, which a happily paid. The car drives fine and I have no complaint on the service, just on their tactic to fleece more money from their customers. Any un-expecting person might fall for this bait and switch routine. So do you homework before even steeping one foot into this establishment.
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