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| - If I could rate this place no stars I would. After living here for 2 years, broken mailbox gates, broken gym equipment, broken A/C in the gyms, broken entry/exit gates, loud music, drugs, underage drinking at the pools, people who don't even live here using the pools, people coming in and eating breakfast that don't even live here, people/homeless people walking in and out of complex at all hours of the night knocking on your door asking for food or money, people hitting your vehicle and the complex takes no responsibility for anything other then making sure that your rent payment is on time. Charging you per pet for "pet rent" which is the stupidest thing I've ever heard of. Pools constantly dirty or closed. Toilets so loud you can hear them flush at all hours of the night, walls so thin you can hear the guy pissing in the apartment next to you. One parking spot for two or three bedroom apartments, staff that is unwilling or unable to solve the simplest problems and being told over and over "We do our best here at Bolero to make you feel at home." The only thing they do best is sit in the office and do nothing. Not to mention 3 people have been killed here.
I emailed on numerous occasions all of these problems, the only thing that was ever fixed in the two years was fixing the A/C in the Brio side gym. Instead of appreciating that there's actually people who cared enough to let them know about the numerous problems they have here at Bolero, we are given a slap in the face with a Notice Not To Renew Rental Agreement, not because we were ever late with rent. Not because we ever had any complaints against us. Not because we were loud tenants but because we asked to have things fixed and repaired properly as we are customers paying 800.00 a month. So instead of fixing the problems they don't renew your lease if you complain or send "hostile emails." Had we been bad tenants we would have got an eviction notice instead of a non renewal. They didn't have legitimate reason to evict us so they just don't renew. Unfortunately they have the right to do that. So if you chose to live here don't email or complain about anything as they will not renew your lease whether you chose to or not.
I was told "In the best interests of the Bolero staff and myself it was best that we move out. Funny I don't remember the Bolero staff ever paying my rent or bills for that matter to know what was "In my best interest." These people could care less how comfortable you are here as long as you are paying rent on time. Now there are a few good people that work there but of course the bad ones are the ones that are in charge and make all the decisions. RUN AS FAR AWAY FROM THIS PLACE AS YOU CAN! I don't normally write things like this but I hope and pray it keeps at least one person from making the mistake of living here. For what you pay here look down the street much better apartments for the same price or even less!
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