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| - In case you don't feel like reading this entire review, I'll sum it up by saying we wished we would've just went to Wendy's. Before I continue let me state that I have roots stemming from North Carolina, Virginia, Memphis and Texas and I've lived in all of them so I KNOW what GOOD barbeque is. So my Lady and I were coming from Lake Las Vegas and spotted this place. I was a little skeptical because for it being a barbeque spot there wasn't that pungent barbeque smoke aroma lingering in the air. Usually we go to John Mull's Road Kill for barbeque, which is some of the best in the country and was features on The Food Channels "Diners, Drive-Ins and Dive", but decided there must be a place in Vegas that can give the Food Channel famous John Mull a run for his money... WRONG. When I first walked in there seem to be a lot of activity going on behind the counter with several workers moving around busily, which is to be expected. But the fact that no one greeted me when I walked through the door was awkward. You're pretty much just left to find your way around the menu and restaurant. They have the menu displayed on big fancy flat screen televisions, which made me think even if the customer service is terrible, the fact that they put so much effort into the menu must mean the food has to be great. I already knew what we wanted because we had previously viewed the menu online. As I looked around I found where I was to place my order at, without the help of the ten people behind the counter, but because I saw a register and assumed this is where I order. As I waited at the register to be greeted I was approached by a young woman who simply said "what are you having?". No hello, no good evening, no how are you doing or how may I help. Her personality was as pleasant as a funeral service. The two young girls behind the counter both looked like they weren't getting paid to work there. Once again I figured instead of putting focus on customer service and social skills they put the focus into the food. I ordered the brisket sandwich and Texas Filly which was also a brisket sandwich, online it stated the Texas Filly came with fries but she told me I would have to get the combo and if I removed the drinks it would only take off 10 cents. Some how I was conned into getting two combos, so my expected $20 meals turned into $30. I thought no problem you get what you pay for. She gave me two cups(one of them had hair in it). I looked for the drink machine only to discover it's behind the counter. I asked her am I allowed to get my drink and she nodded yes. You would think this was something she would've told me at first. I waited around ten minutes for my food and the excitement was growing for fact that I might've found another great barbeque spot! An older woman came from behind the counter to give me our food and she seemed to rather pleasant. Usually my Lady and I wait until we get home to eat but we live in Summerlin so we had about a 25-30 minute drive ahead of us and decided to eat in the car. The moment we opened our container I knew we were in for a $30 disappointment. The fries were okay the first two bites, after that all I tasted was heavy amounts of seasoning salt. By the way, who in the hell minces brisket for a sandwich?! My "Texas Filly was nothing more than a brick of bread with minced meat and a piece of cheese on top. The website stated this sandwich was nominated for top 10 sandwiches in America, by who I ask?! Lol My lady's brisket sandwich was minced meat on a hamburger roll with pickles and shreds of cabbage which I think was supposed to be coleslaw. We literally drenched our sandwiches in barbeque sauce until we realized we didn't want them anymore and gave the rest to our dog. To add insult to injury the lemonade and sweet tea were both watered down. It's sad because Vegas is not a barbeque city so you can pass this stuff off as good barbeque and get away with it. If you want good barbeque go to Rollin' Smoke, but if you want REALLY GREAT authentic barbeque, go to John Mulls Road Kill and save yourself the disappoint of this Tucky's.
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