rev:text
| - PIZZA NAZI!!!!!
Is Grande's Pizza Good? Yes, It's magical! Hands down--the best! Well, then why would I take the time to write a "bad" review? Because my family and I have been loyal, regular customers for over 25 years, and I'm upset with the way I was treated there recently. This past Friday I ordered 2 Pizza's(a Sicilian and a regular) and when ordering the girl took my name, phone number and gave me an order number and told me it would be ready in 50 minutes. To make a long story short, I went to pick up my pizzas and the kid working said it wasn't there. I told him what time I ordered, what it was that I ordered and gave him my order #. He told the owner who then told him to check the slips....they said it wasn't there. I then asked what we could do, because I was taking this order to a party. The owner just stared at me, not saying a word....no offer to put the order in....no apology...nothing....NO PIZZA FOR ME!!!! This does sadden me because I've had very fond memories of Grande's over the past many years. I decided to call the next day, when it was not so busy and asked to speak to the owner. The woman answering the phone would not put him on and she said she was the "manager"....I explained what happened and she took my name and number and said she'd look into it. I never received a return call. As good as their pie is, I will not patronize a place that could care less about a valued, loyal, regular customer
|