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  • I must say that Tim, manager at Brixx Birkdale, stepped up to the plate and apologized for our lack of good service on our last visit on March 7, 2015, after my Yelp comment. After a little bit of confusion, that all worked out in a positive matter, Tim contacted me and asked that I not give up on Brixx and sent me complimentary gift certificates. We used the certificates within the last month and it was just as I remembered it to be, awesome. (August 10th and August 28th) We were greeted and seated immediately. The food was very fresh and delicious and our waitress, Ashley, was extremely kind and she genuinely seemed like she loved her job and working to please her customers. I'd like to take this opportunity to thank Tim, at Brixx Birkdale, for following up with this customer's complaint. All is good again and it feels great to be back! Thank you.
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