All of the staff were very helpful and friendly! Dr Kidwell sat on the floor with us and our newly adopted dog until we had no more questions. The vet lab tech (Paul) was very helpful, and the reception ladies were very friendly. We didn't feel rushed (even for the last appointment of the day at 7:30pm) and we felt that the staff valued us and the wellbeing of our dog. The office visit was $58 (with free nail trim), which I feel is very reasonable. They offered many recommendations, but didn't pressure us into anything we didn't want to do. We are happy to have found great care for our dog. Thanks!