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  • I came here last week with my friends and had a great experience so I came here again with just one of my friends today. Compared to last time, the service was extremely slow and the workers completely ignored us for 20 minutes at a times even though our trays of meat were empty. They also forgot a lot of our order and I had to stand up to ask our waitress where a certain dish was many times. Finally the bill came around and it was a completely new male worker who gave it to us. He gave me the debit machine. I get to the tip option and there was no skip option. Don't get me wrong, I typically always tip, but the service was really off today so I didn't feel like tipping. I ask the worker where the skip option was. He asks, "why aren't you tipping? Was the food bad? Was the service bad?" I didn't really feel comfortable explaining myself so I just told him didn't want to tip. And he grabs the debit machine from my hand and say "I'll be back" and storms off. At this point I'm very confused. 5 minutes later he comes back with the same machine and I come back to the tip option. I ask him once again, "how do I skip this?" He does it for my very with a lot of attitude. Next comes the actual payment. Typical I always swipe or insert my card. Right as I am about to insert, he grabs my card from my hand and says rudely "you can tap" and taps my card for me... umm who gave you permission to touch my card?? The receipt prints and the second it comes out of the machine, he rips it off and literally throws it into our grill and walk away without any sort of farewell or thank you. Take about shitty customer service. I was really disgusted by his behaviour. He wasn't even our server that afternoon so I don't understand why he was so pushy about getting a tip as if he even did anything aside from bringing me the debit machine with a side of his attitude. And last I remember, tipping was optional. The food was good but I am extremely hesitant on ever stepping foot in there again because of the way I was treated for not tipping simply because I didn't not think the service met my expectations.
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