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http://www.openvoc.eu/poi#funnyReviews
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  • I cannot begin to describe the terrible customer service with this company. My mother passed away and her car was towed; they did not inform me of this until almost three weeks later, when nearly $800 in storage had been racked up. They will not help me negotiate those costs, despite the extenuating circumstances. I understand their job is difficult and that every second person whose car is towed is probably a huge pain in the ass, but every person I've spoken to has been rude, unpleasant and unwilling to help me. A woman there legitimately asked me if my mother was driving the car when it was towed. As I explained to her three times already, no, because SHE IS DEAD. I keep asking to speak with a manager and they keep taking my information and never calling back. Phoebe has been the only person there to be even remotely professional. This is made even more difficult due to the fact that I live in Los Angeles, not Las Vegas.
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