I have never been so utterly dissatisfied with a place of business. Everything started off fine when I dropped off my light colored queen sized comforter to be cleaned. Got my ticket and told it would be ready on Thursday (I dropped it off on Monday). I show up on Thursday simply to be told that it wasn't ready come back tomorrow. Come back tomorrow and the Asian woman behind the counter begins laughing at me. She brings my comforter, I pay, get it home and on the bed to find out it has bleach stains on it!!! Seriously I went back FUMING with comforter in hand. How unprofessional of a business owner to not call a customer when it becomes known that by cleaning the product that it may come out stained and ruined. Shouldn't that be the customers choice to proceed with the service. ESPECIALLY since she had my telephone number on the ticket. So not only I am out the $20 I payed for the service but now I am having to buy a brand new comforter that doesn't have any permanent stains all because "you a dirty dirty man. It yo fault for being so dirty. You ruin comforter". So thank you Sparkle Cleaners for the best experience possible. Do your selves a favor and never bring your clothing or anything here to be cleaned!!