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| - AT Escape deserves a higher rating but things can go wrong in a split of a second.
The escape rooms were very realistic and well thought out. My friends and I enjoyed it a lot :) Both times I went, the female facilitators were very friendly and helpful and ensured that you have a great time. Definitely deserves a 4-star.
But the last experience I had at AT Escape really took a huge toll on the star rating. As this place is getting popular, more business pours in. Time management and rooms turnover are crucial. But don't forget to factor in customer satisfaction and overall experience.
I did not like the fact that one of the male facilitators raised his voice to one of his staff during busy times. I did not like seeing that annoyed temper, especially when it is such a small house and everyone can hear you.
I did not like the fact that one of the staff said OUT LOUD TWICE that one of the puzzle malfunctioned and it was the room we paid to play in. We had no reassurance from staff if ALL clues and puzzles are actually functioning properly.
I did not like the fact that our room was delayed because another group was still completing OVER the overtime. Staff had to ask us 3-4 times which room we are waiting for. Yes, we are waiting for the Bio Lab with the malfunction!
Last but not least.
I did not like the fact that the 'annoyed' male facilitator came into the room at the end of the game and said with a straight face, 'You guys are not even close.' and just left. Wow, gee thanks. I feel so much better.
Hence, a 2-star. But I've decided to middle the two and give an overall rating of 3 stars. The rooms are fun, don't get me wrong... it's just the overall 'feel good' experience I'm concerned about during the second visit.
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Prison room
- loved it and escaped in overtime
- very realistic but don't worry, not scary lol.
- nothing much inside room, so make every clue count
- good for no more than 4 players, not going to tell you why but take my advice ;)
Bio Lab room
- loved it but failed to escape
- only 2% successful escape rate!
- super high tech puzzles with cool science gadgets :D
- required lots of teamwork (literally)
Library room
- disliked and failed to escape
- clues were all over the place... hard to connect
- more players the better, will cover more grounds. 4 ppl is not going to cut it... you need more!
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$18 per person with Facebook page like AND check-in.
Now, happy escaping :)
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