Where to start. Ugh. Spent $30 to feed my family. Asked for no tomatoes and they put two big fat hearty slices. Nasty. Pulled them out for of course it left that nasty seeded snail trail. Yuck but I can deal. Then my son. Eating his 4x4 and get to almost the last bite and finds a bug in it. It looked like possibly a large mosquito. Not sure. It was some large winged thing. I took it in and pointed it out to the lady at the register and she thoroughly examined it like I was a liar trying to get out of it or something. They replaced it about 15 minutes later. Just an overall bad experience. This is a very fast paced in n out so I try to look past the dirty tables and full trash. But bugs? Can't let that slide.