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| - This eatery opened July 21st. This is the first visit my partner and I had at this restaurant. I ordered the shrimp burger and he ordered the Bacon Cheeseburger, with one order of large fries. We were expecting a great experience, based on the reviews that are here on Yelp, what we got was a mediocre experience at best. The Shrimp burger was great...great taste, excellent consistency, a very good choice, the bacon cheeseburger was dry. The order of fries in our opinion did not represent the large order that we had expected, and to make things worse, they were practically cold. We did speak with a "mover" (Burger 21 speak) and although he was not apologetic, we did receive another order of fries shortly thereafter. The fries, unlike some reviews on here are nothing to write home about. When the dining experience was over, we did have 2 staff members come up to us, and ask us how we liked it. I gave them honest reviews, telling them that given the overall experience, it is nothing more than an upscale McDonalds. I think that they are focusing on the many sauces they offer, some of which are downright weird, and the many shakes they have, not focusing on the main product. Even the napkins they give out are very chintzy. One staff member was open to the feedback, offering us free dessert, while the other member, a member of management openly disagreed with my comments, and even stated that the chef would not like to hear what we had to say. Overall, we decided that it was not horrible, but yet, we would not recommend this restaurant, and would not go out of our way to return.
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