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  • If I could give them a zero, I would. I was looking to get some extensive work done and was going to give them a try since I was able to get a Groupon. I went in and asked to look at the artists' portfolios. One book had about 20 pictures and the second one had 3 (yes I said three). I spoke with the owner about the work I wanted and brought in a picture. She said that she would give me a call back that night or the next day when she "had her book"...why a business wouldn't have an appointment book available when a customer enters is beyond me and should have been my first sign that this was not a well run business. This is me over-looking the lack of A/C...the 80% missing acoustical tile and general look of chaos...the constant interruption of my "consultation" so that she could remind the employees to keep the back door open...etc, etc. I waited for 2 days and called back again. The owner was out, but she would be reminded to call me when she got back. No call...no call the following day after that...no call the day after that. Finally on the 5th day from my initial visit I called again. I will say that I was a little upset that I was having such a tough time even getting my name down for an appointment sometime in the future. She said she had left a message with me on this 5th day, but for some strange reason the cell phone gods do not show a call missed or a vm from this business. She was curt and even told me that "it has been a hard day, so you shouldn't mess with me." Really? I would stay far away from this place. Her best advise before hanging up on me was to "get a refund" as she was not going to deal with me. They must have a ton of business to be able to treat possible clientele with such disdain...where the owner can take out her bad day on people that were willing to spend their hard-earned money in her shop. Shame!
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