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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had been here a few times before and always left unhappy. It seemed like there was always one person in the store so help was none existent. Which always drives me insane since Las Vegas is a customer service town. After about a 6 month boycott I gave up and took in my lap top to try and get it fixed. The one I had started going to was to far away to drive so I decided to try it one last time. Apparently there is a new GM there. I was greeted instantly when I walked in the door. I was sent back to a tech counter? the little desk where they check your lap top. Within three minutes I had a tech back checking my computer. Durring the check I wandered around looking at lap tops in case mine couldn't be fixed. I kept hearing the General Manager Adam calling out on the little ear buds they wear to talk to each other to make sure people were being helped . Now to say I am computer dense is an understatement. I know how to use it but that's about it. He (Adam) went through checked my computer and found malware. Another gentleman (Justin) both explained how I could have gotten it and what was needed to fix my lap top. I was very happy to find out it could be fixed. Both of the gentlemen were understanding when I kept asking them to explain what they were saying. Two days later it was ready to be picked up. It was just as easy to pick up as it was to drop off. The two people at the front of the store remembered me by name and directed me back to where I had dropped off my lap top and sent someone back to get it for me. So nice to actually find customer service in a customer service town. It seems so sadly lacking here. Night and day from the last time I came here. Needless to say I will definitely be back.
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